Returns & refunds
Last updated July 2026
Physical products
Unopened kits and dev boards can be returned within 7 days of delivery for a full refund or exchange. The item must be in its original packaging with all components included. Once a kit's seal is broken, it can only be returned if the item is faulty.
Digital products
Because project packs are delivered instantly and can be downloaded immediately, digital products are non-refundable once the download link has been accessed. If a file is corrupted or missing, contact us and we'll fix it — that's a delivery problem, not a refund situation.
Damaged or defective items
If something arrives damaged or doesn't work as described, send us a photo within 48 hours of delivery and we'll send a replacement or issue a refund — no need to return the item first in most cases.
How to request a return
- Email bizmistore007@gmail.com or WhatsApp +92 313 897 9696 with your order number
- We'll confirm eligibility and arrange a courier pickup
- Once received and inspected, your refund is processed within 5-7 business days
Refund method
Refunds for Cash on Delivery orders are sent via bank transfer or JazzCash/EasyPaisa. Refunds for bank-transfer orders go back to the original account.
School & bulk orders
Institutional orders placed via invoice follow the terms agreed in the purchase order — typically a longer inspection window given procurement timelines. Contact your Bizmi representative directly.
Contact
bizmistore007@gmail.com · +92 313 897 9696